Web notes
Courier Notes
Add complete courier notes for spares, plates, and components so the right part reaches the right press, plant, and contact first time.
Freight mistakes with press parts and consumables usually come from missing dimensions, weights or reel counts. Courier Notes is our guide for sending cylinders, plates, spares and samples with the right details from the start.
Courier Notes records the delivery facts that prevent spares and print components from going astray between dispatch and the plant. Include the receiving site, machine reference, crate or tube contents, and the contact who can sign for cylinders, plates, sleeves, or samples. If extra detail must be sent with the request, use the contact form and state whether the parcel is for stores, maintenance, or the press crew.
Details that travel with the parcel
- Plant name and delivery bay
- Photo of label, part, or crate
- Drawing number or machine reference listed
- Sender name and dispatch contact shown
When the shipment includes press parts, plate packs, sleeves, reels, or return samples, note it clearly. The note should tie the item to the correct press, not just the company name. That matters when one plant runs more than one line or receives goods through a shared stores counter.
Where courier errors usually start
Courier Notes sets out the delivery details that matter when sending spares, sleeves, plates, or other press items to a plant. The right site name, contact, machine reference, and receiving notes help avoid parts landing at the wrong bay.
Most delivery mix-ups begin with missing dimensions, wrong weights, or incomplete piece counts. A cylinder case, plate box, or sleeve tube can be booked incorrectly when length and diameter are omitted. Add pallet size, gross mass, and the number of packages before the consignment leaves Johannesburg, Durban, Cape Town, or an outlying plant.
Check the consignee entry against the actual receiving point before booking collection. Some plants need a bay number, forklift note, or stores instruction before a driver is admitted. A short receiving note can save a part from being left at the wrong gate or office block.
Information the receiver needs first
A complete note names the site, contact person, phone number, press model or unit reference, and what is inside the package. It should also state whether the item is urgent breakdown stock, planned maintenance stock, or a sample for approval. That gives stores and production staff enough context to route the parcel correctly on arrival.
Match Courier Notes with the relevant Web notes entry when the shipment relates to a repeat issue or a known machine record. If the parcel is going to Bellville, list the exact plant destination, the receiving contact, and any access instructions used by that site. When sending supporting information through the contact form, include the machine reference and the contents of the shipment in the message.
- Correct press or unit identified
- Package count checked before dispatch
- Receiver contact number on file
Delivery conditions at SA plants
South African packaging plants often have separate gates for visitors, couriers, and bulk deliveries, so the note must name the right entry point. Industrial areas around OR Tambo, Durban South, and Cape Town can also have strict cut-off times for same-day receiving. Include any access rule that affects handover, especially for long tubes, heavy cases, or palletised components.
Coastal sites may need better wrapping against salt air, while inland routes can leave cartons dusty by the time they reach stores. Rain, heat, and rough handling all matter when shipping plates, adhesives, anilox-related items, or precision spares. Mark fragile, keep-dry, or do-not-stack instructions where the courier can see them without opening the package.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
What to write on the note
Add complete courier notes for spares, plates, and components so the right part reaches the right press, plant, and contact first time.
Record the part name, internal code if available, quantity, and whether the item must be returned after inspection or use. For a parcel going to Bloem, add the consignee details exactly as used by that plant and confirm who receives technical goods on site. Keep a copy of the note with the project paperwork so dispatch, stores, and production all refer to the same shipment details.